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I ordered a chair for my front desk of a medical spa, I guess the email telling me it was back ordered two weeks went to spam, I never saw it and never received a phone call. I called today to check on status and Jess ext 404 answered and interrupted me and talked over...
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1.0
I didn't like
  • Poor customer service
#1044979
Bad dont waste your money i wait for the sofa for more 2 month and only received excuses and later recibe a later that afect my credit report because later 9 week tired the excuses cancel the order
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GreatFurnitureDeal
GreatFurnitureDeal

The above customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on...

2.0
#1030613
If you decide to waste time, money and be cheated over and over again, then do business with this type of company. I paid them for a dinner set almost $ 2000 usd in December, in mid-February they tell me that they had sent it from California, after that they could not...
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GreatFurnitureDeal
GreatFurnitureDeal

*** Below Customer - Not Above

GreatFurnitureDeal
GreatFurnitureDeal

The customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on our w...

I didn't like
  • Claims department
  • Deceiving policies
  • Shipping service
#1026369
Dont waste your money bad company 2 month.I waiting for my furniture and only recive.excuse 9 week i tired listen excuse cancel the order and.now.recive a letter they affect my credit because say.i need paid 1798 dollar for.fee that.company need.a investigation...
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GreatFurnitureDeal
GreatFurnitureDeal

The above customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on...

twinklesaz
twinklesaz

They just put it on our credit report and we are trying to fight it!! It was for a 2 sofas and we never received anything! they put it on our credit report for $1803. Order wa...

1.5
#1025354
Not only was I able to save in the hundres for a high end reclining chair but the customer service was as good as it gets in many was. Shipping was on time, got white glove delivery inside the home buy nice professiona movers who only deal with furniture. I must...
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Anonymous
Anonymous

Lies. You must be Katy

5.0
I liked
  • Fantastic
#992518
DONT ORDER FROM THIS COMPANY COMPLETELY RIDICULOUS, RUDE PEOPLE, IT WILL TAKE FOREVER FOR YOU TO GET YOUR STUFF AND ALSO THEY WILL GIVE YOU A TRACKING NUMBER AND THEN IT WILL SHOW IT IS BEING DELIVERED TO THE WRONG STATE. WE ORDERED TWO COUCHES IN THE MIDDLE OF...
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GreatFurnitureDeal
GreatFurnitureDeal

The below customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on...

Anonymous
GreatFurn

We are sorry that you had issues with your order. It is stated on our site that a custom or made to order item cannot be cancelled. We do our best to resolve any issue that ar...

1.6
Sahuarita, Arizona
I liked
  • Couch
I didn't like
  • No refund policy
  • Extremely wrong information always given
  • Supervisor katy completely rude
#951908
Horrible company. If you're reading this it's probably because they scammed you too. Don't be fooled by low prices. Gross customer service.
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GreatFurnitureDeal
GreatFurnitureDeal

The above customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on...

twinklesaz
Anonymous

They just put it on our credit report and we are trying to fight it!! It was for a 2 sofas and we never received anything! they put it on our credit report for $1803. Order wa...

1.7
#946886
Great Furniture Deal - Didn't get what I ordered
Great Furniture Deal - Didn't get what I ordered
Great Furniture Deal - Didn't get what I ordered
Great Furniture Deal - Didn't get what I ordered
Long story short. Ordered the ottoman as pictured on the website (first picture). Received another ottoman (second and third picture that is next to my chair that the ottoman was suppose to match). Was told that it was close enough and she could change out the...
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GreatFurnitureDeal
GreatFurnitureDeal

The above customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on...

twinklesaz
Anonymous

They just put it on our credit report and we are trying to fight it!! It was for a 2 sofas and we never received anything! they put it on our credit report for $1803. Order wa...

Syracuse, Utah
#923396
We ordered 4 worth of furniture. After waiting 7 weeks for our furniture the chair we ordered was delivered damaged. They said they would fix it.. That was over a week ago. We just recieved an email saying parts will ship out 2 weeks from now.. We are told once parts...
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Anonymous
GreatFurn

I am sorry that you were not aware of the turn around time for a damage claim. On our site it clearly states online that a claim can take several weeks to resolve. If an order...

3.3
I didn't like
  • Length of time to fix issues
  • Damaged product
#861118
Great Furniture Deal - If I Had The Option, They Wouldn't Get Even One Star!
Horrible business! Don't buy from them! This business does NOT accept responsibility for listing inaccurate/incomplete specifications of THEIR furniture that customers use as a basis for selecting what they buy! You will get SCREWED!!!! They advertised an...
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GreatFurnitureDeal
GreatFurnitureDeal

*** Below Customer - Not Above

GreatFurnitureDeal
GreatFurnitureDeal

The above customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on...

1.8
Avondale, Pennsylvania
I didn't like
  • Incorrect sizes advertised and you want me to pay for that
  • Deceiving policies
#858118