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DONT ORDER FROM THIS COMPANY COMPLETELY RIDICULOUS, RUDE PEOPLE, IT WILL TAKE FOREVER FOR YOU TO GET YOUR STUFF AND ALSO THEY WILL GIVE YOU A TRACKING NUMBER AND THEN IT WILL SHOW IT IS BEING DELIVERED TO THE WRONG STATE. WE ORDERED TWO COUCHES IN THE MIDDLE OF...
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GreatFurnitureDeal
GreatFurnitureDeal

The below customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on...

Anonymous
GreatFurn

We are sorry that you had issues with your order. It is stated on our site that a custom or made to order item cannot be cancelled. We do our best to resolve any issue that ar...

1.6
Sahuarita, Arizona
I liked
  • Couch
I didn't like
  • Supervisor katy completely rude
  • No refund policy
  • Extremely wrong information always given
#951908
Horrible company. If you're reading this it's probably because they scammed you too. Don't be fooled by low prices. Gross customer service.
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GreatFurnitureDeal
GreatFurnitureDeal

The above customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on...

twinklesaz
Anonymous

They just put it on our credit report and we are trying to fight it!! It was for a 2 sofas and we never received anything! they put it on our credit report for $1803. Order wa...

1.7
#946886
Great Furniture Deal - Didn't get what I ordered
Great Furniture Deal - Didn't get what I ordered
Great Furniture Deal - Didn't get what I ordered
Great Furniture Deal - Didn't get what I ordered
Long story short. Ordered the ottoman as pictured on the website (first picture). Received another ottoman (second and third picture that is next to my chair that the ottoman was suppose to match). Was told that it was close enough and she could change out the...
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GreatFurnitureDeal
GreatFurnitureDeal

The above customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on...

twinklesaz
Anonymous

They just put it on our credit report and we are trying to fight it!! It was for a 2 sofas and we never received anything! they put it on our credit report for $1803. Order wa...

Syracuse, Utah
#923396
We ordered 4 worth of furniture. After waiting 7 weeks for our furniture the chair we ordered was delivered damaged. They said they would fix it.. That was over a week ago. We just recieved an email saying parts will ship out 2 weeks from now.. We are told once parts...
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Anonymous
GreatFurn

I am sorry that you were not aware of the turn around time for a damage claim. On our site it clearly states online that a claim can take several weeks to resolve. If an order...

3.3
I didn't like
  • Length of time to fix issues
  • Damaged product
#861118
Great Furniture Deal - If I Had The Option, They Wouldn't Get Even One Star!
Horrible business! Don't buy from them! This business does NOT accept responsibility for listing inaccurate/incomplete specifications of THEIR furniture that customers use as a basis for selecting what they buy! You will get SCREWED!!!! They advertised an...
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GreatFurnitureDeal
GreatFurnitureDeal

*** Below Customer - Not Above

GreatFurnitureDeal
GreatFurnitureDeal

The above customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on...

1.8
Avondale, Pennsylvania
I didn't like
  • Incorrect sizes advertised and you want me to pay for that
  • Deceiving policies
#858118
I purchased a mattress set thru GreatFurnitureDeals.com the end of November. It arrived the week of Xmas however the freight company was not equipped small for residential deliveries, so I had a friend with a truck go with me to pick it up at their location. It was...
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GreatFurnitureDeal
GreatFurnitureDeal

*** Below Customer - Not Above

GreatFurnitureDeal
GreatFurnitureDeal

The above customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on...

#823947
I bought a bed from Furniture Deals, the movers installed it. The bed broke within months. I lifted the mattress and bed spring. I found thin wooden rails underneath the bed spring. Common sense would be that massive amount of weight could not be supported by thin ...
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1.8
I didn't like
  • Bad quality of wooden bed rails
#788430
READ THE FINE PRINT They do not stand behind their 100% Satisfaction. Poor Quality, Horrible Customer services and READ THE FINE PRINT ON RETURNS Here is my story...................... Process history: Order Placed- December 14, 2015 Requested Cancellation of order on...
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GreatFurnitureDeal
GreatFurnitureDeal

*** Below Customer - Not Above

GreatFurnitureDeal
GreatFurnitureDeal

The above customer placed his order on 09/21/16 for two CUSTOM ordered (made in the USA) sofas. These take about 4 weeks to produce and 2-4 weeks to ship/deliver (It states on...

I didn't like
  • Deceiving
  • Deceiving policies
#775066
Purchased a buffet (over $3000) early in the year ( March 2015). Took a couple of months to arrive, which was expected. However it was defective. A reshipment took another couple of months...received the 2nd shipment in July 2015. It was damaged in shipment and...
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Anonymous
Anonymous

Worst service ever. I agree with everything you said.

1.0
I didn't like
  • Company
  • Poor customer service
  • Refusal to stand by their products
#741558
Great Furniture Deal - Not a good place to get funiture!!
I bought a sofa set from them that was of a very poor quality. After only one year the furniture looks very tacky. I paid over 3000.00 dollars for it and got the 5 year warranty, I have sent them several emails voicing my dissatisfaction I have not gotten any...
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Anonymous
Anonymous

It's really ugly in General... Why did you buy that POS?

1.0
I didn't like
  • Furniture quality
#740576